SERVICING&MAINTENANCE
Whether you are looking for one off or Planned Preventative Maintenance (PPM), servicing or repairs, you can rest assured that ACER provide a prompt and efficient service, helping to keep your catering equipment in excellent condition:
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On-site catering equipment repairs
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Affordable PPM contracts
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Emergency breakdown cover
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Catering equipment replacements
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Dishwasher / glasswasher repair
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Gas Safety Test
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Extraction
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Cleaning / fitting
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Beverage water boilers service
Our experienced engineers provide service throughout East Anglia, including Norfolk, Suffolk and Cambridgeshire and across many sectors including care homes, schools, restaurants, hotels and retail outlets.
We service and repair equipment from leading brands such as:
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Lincat
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Buffalo
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Maidaid Halcyon
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Classeq
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Rational
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Falcon
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Hobart
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Smeg Professional
And all size of equipment from coffee machines to walk in cold rooms!
🛠️ Planned Preventative Maintenance (PPM) for Catering Equipment
🔍 What’s Included
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Scheduled servicing of all major kitchen assets (e.g. ovens, fryers, refrigeration, dishwashers, gas appliances).
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Safety and compliance checks aligned with Gas Safe, F-Gas, and food hygiene regulations.
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Performance inspections to identify wear, inefficiencies, or potential faults.
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Service reports and logs for audit readiness and insurance support.
✅ Key Benefits
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Minimizes downtime and emergency callouts.
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Extends equipment lifespan and protects investment.
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Ensures legal compliance and safety certification.
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Improves energy efficiency and operational reliability.
📅 Recommended Service Frequency
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Equipment Type Recommended PPM Interval
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High-use appliances Monthly or Quarterly
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Refrigeration systems Quarterly or Biannual
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Gas appliances Annual (minimum)
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Specialist equipment Site-specific schedule
📋 Sample PPM Tasks
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Clean and descale components.
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Check gas pressures and flame quality.
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Inspect seals, filters, and drainage.
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Test thermostats, timers, and safety cut-offs.
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Document service findings and recommendations.
📁 Documentation Provided
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Branded service reports.
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Compliance certificates (where applicable).
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Maintenance history logs.
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Fault and repair recommendations.
Give us a call today to speak about our service contracts to keep your equipment running at its best.
